We do not represent you to IRCC and we would tell you not to hand your case to anyone who does. Your application goes in under your own name, in your own account, with you watching every screen — and it goes in complete, which is more than most refiles manage.
Every document you upload to IRCC has a size cap. Most people never hit it — until a refile, when the whole point is more evidence: twelve months of statements instead of three, the property file instead of one page of it.
What happens next is the part nobody admits to. To get a document under the cap, pages get deleted until it fits. The applicant is rarely told which ones. The officer opens a bank statement with four months missing and a property file with no title page, and refuses it — not because the evidence did not exist, but because it never arrived.
That is a technical problem, not a legal one, and it is the one we actually solve. Every document comes back under the cap with every page still in it. Then you upload it yourself, so you can see exactly what went in.
Three are our team on your documents, three are systems we had built for this work, and the last one is you — filing your own application with us on the phone.
Nothing starts before the CAIPS/GCMS notes are in hand. The refusal letter is a template with boxes ticked; the notes are the officer's own reasoning on your file. Rebuilding against the letter instead of the notes means guessing at what went wrong — and it is the most common reason a second application fails the same way as the first.
Officers write in shorthand meant for other officers — R179(b), R216(1)(b), R220, s.40. RefusalIQ maps each code in your notes to the provision it comes from, what that provision actually requires, and what evidence has satisfied it before. We quote the provision next to every code so you can check us against Canada's own website.
This decides whether you should reapply at all. A weak-ties refusal is fixable with better evidence. A misrepresentation finding under section 40 is not — and if that is what your notes show, we will tell you to see a Canadian immigration lawyer rather than sell you a file rebuild. We would rather lose the work than take money for an application that cannot succeed.
Not a general tidy-up — one evidence set per refusal ground, built to answer that officer's specific objection. If they doubted your ties, that means property, employment and dependants documented to a standard that cannot be waved away. If they doubted your funds, it means the source and history of the money, not just a closing balance.
The finished set goes through VisaReady, our expert system built by Redenn Informatics Inc. (Canada). It re-checks the file against the refusal grounds that actually appear in decisions — including grounds that were never raised in your own refusal but would be raised now, given what has changed in your circumstances since.
This is the step almost nobody talks about, and it causes real refusals. IRCC's portals cap the file size of every document you upload. When a document is too big, the usual shortcut is to drop pages until it fits — so bank statements lose months, and property papers lose the pages that prove ownership. The officer then refuses a file that was never complete. We compress and rebuild each document to come in under the cap with every page still in it, and we tell you exactly which slot each one goes in.
Your application goes in under your own name, in your own account — GCKey, the IRCC secure account, or the new IRCC portal, whichever your case uses. We stay with you screen by screen while you upload. It is your file and your login, so nothing depends on a third party, nothing is hidden from you, and there is no representative between you and the officer.
Both were built by Redenn Informatics Inc. (Corporation No. 1386773-1), a Canadian federal corporation under the same ownership as Pro Lifeset Overseas — an affiliate, not an independent vendor. We name the company so you can look it up, and we name the relationship for the same reason. They do not decide anything — you do — but nothing leaves here without passing through them.
Decodes the refusal
Our refusal-decoding system. It maps the codes in your notes to the provisions behind them, what each provision requires, and what has satisfied it before. Built by Redenn Informatics Inc. (Corporation No. 1386773-1), a Canadian federal corporation under the same ownership as this firm.
Checks it, then makes it uploadable
Our pre-filing system. It re-checks a finished application against real refusal grounds, then prepares every document to meet IRCC's upload limits with nothing removed — the step where files usually get quietly gutted to fit.
Not a folder of compressed PDFs. A submission package built against the rules of the exact portal your application uses.
Before anything is compressed, the whole set is read for name consistency. A passport reading RAJVIR SINGH SANDHU, a bank statement reading N. S. Sandhu and a degree certificate reading Rajvir Sandhu are three different people to an officer scanning a file quickly. Same for dates of birth, employer names and addresses across documents. These mismatches are ordinary, they are almost never dishonest, and they are a real refusal ground — so they get found and explained before filing, not after.
Scans are converted to standardised PDF, resolution is brought down only where the DPI is doing nothing for readability (IRCC itself suggests roughly 96–150 DPI when a file needs to shrink), margins and blank scan areas are cropped, and redundant metadata is stripped. Page count is verified after processing against the count that went in. No substantive page is ever dropped to hit a size limit — that is the practice this whole service exists to replace.
Not scan001.pdf. Each file comes back named for the applicant and the document category, in the form IRCC itself recommends:
Where a portal field accepts only one file, the related documents are merged in a deliberate order — account one, account two, the bank's covering letter, then the transaction pages that matter — rather than whatever order they happened to arrive in.
IRCC does not have one upload limit. It has several, and they depend on which account your application lives in:
| Where you apply | Max per file |
|---|---|
| IRCC Secure Account | 4 MB |
| IRCC Portal | 5 MB |
| IRCC Portal — new version | 5 MB |
| Permanent Residence Portal | 4 MB |
So the target is worked out per document — application type, stream, portal, upload field — rather than compressing everything to one number and hoping. IRCC updates these limits, so we check them against canada.ca at the time we prepare your file.
Delivered as a folder or a zip, and over WhatsApp if that is easier — most people upload straight from their phone.
For a straightforward single-applicant temporary residence file, preparation is usually finished the same working day once we have all your documents in usable form. Bigger files — several applicants, long financial or employment histories — take longer. That is our turnaround, and it has nothing to do with how long IRCC then takes to decide.
Getting your own notes from IRCC is free and you can do it yourself. What we charge for is doing it for you, reading them, and rebuilding the file.
Message us on WhatsApp with your refusal letter, and your notes if you already have them. You will get an honest read on whether a refile is worth it before anyone asks you for money.
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