What will my GCMS notes show on my Study permit file if it has not been decided?

For an application still in process, the notes show what has been recorded so far: whether eligibility was assessed and what the officer recorded about the study plan; whether financial documents were accepted or queried; medical and biometric status; whether a provincial or territorial attestation letter was received where required; any request for documents, and whether a reply was recorded; which office holds the file. Your GCMS notes are a snapshot of what was recorded on your file at the time IRCC processed your request — not a live tracker. They will not give you a decision date. What they can show, subject to what IRCC withholds, is which stage your file reached, which checks are recorded as outstanding, and whether anything was asked of you that you never answered.

Does requesting my notes slow down or annoy IRCC?

No. A request for your own records is handled by IRCC's access to information and privacy (ATIP) unit, which is separate from the officers deciding your application. Requesting your own file is a legal right and it does not affect processing of the application itself.

Is it really free, and can I do it from outside Canada?

Yes to both. Under the Privacy Act there is no fee to request your own personal information, and since July 2022 any person anywhere in the world can file directly, in their own name, with no representative in Canada required.

What should I do before assuming my file is stuck?

Check the published processing time for study permits from your country; Confirm biometrics were given and recorded — this is a common silent stall; Check the email on the application; if an agent applied for you, ask them for every message received; Confirm the attestation letter requirement, where it applies to you, was met.

Temporary permits

Study permit still in process

Intake dates do not wait. Your notes can show whether the delay is a missing document, medicals, or a check still running.

Still in process · General information, not advice on your case.

You have not been refusedA quiet file is not a bad file. Most of this page is about finding out which stage your application actually reached, because the online account shows very little.

Why Study permit files go quiet

Study permit files are time-critical because the intake date is fixed, but the file itself moves through the same checks as any other application.

A file can sit because a document was requested and never answered, because medicals are outstanding, or because the provincial attestation letter requirement was not satisfied.

Applicants frequently do not realise a request was sent, particularly where an agent's email was used on the application.

Check these before assuming it is stuck

A long wait is not always a stalled wait. Rule these out first: several are things applicants miss.

Check the published processing time for study permits from your country
Confirm biometrics were given and recorded — this is a common silent stall
Check the email on the application; if an agent applied for you, ask them for every message received
Confirm the attestation letter requirement, where it applies to you, was met

IRCC publishes live processing times, and they change often: check the current time for study permits (opens in a new tab). We do not quote a number here, because any number we printed would soon be out of date.

What your GCMS notes can show on your Study permit file

You do not have to be refused to request your file. An application that is still in process has notes too, and for a file that has gone silent they are often the clearest way to see what has happened.

Whether eligibility was assessed and what the officer recorded about the study plan
Whether financial documents were accepted or queried
Medical and biometric status
Whether a provincial or territorial attestation letter was received where required
Any request for documents, and whether a reply was recorded
Which office holds the file

The limitsYour GCMS notes are a snapshot of what was recorded on your file at the time IRCC processed your request — not a live tracker. They will not give you a decision date. What they can show, subject to what IRCC withholds, is which stage your file reached, which checks are recorded as outstanding, and whether anything was asked of you that you never answered.

Signals that something is genuinely wrong

If your notes show any of these, the delay has a cause you can act on rather than simply wait out.

A document request recorded with no reply logged
Biometrics recorded as outstanding
A note questioning the study plan or the funds

Check the last kind first, because it is the one you can fix today: IRCC asked for something and never got a reply, for example because the request went to an agent’s email or to an address you no longer use. The file can then sit, waiting on you.

Officer decision notes

You may already have the officer’s reasons

IRCC now sends the officer's decision note with most refusals: temporary-resident applications refused since 29 July 2025 (visitor visas, super and transit visas, visitor records, study and work permits and their extensions) and permanent-residence applications refused since 26 May 2026. It does not send them for eTAs, temporary resident permits or humanitarian and compassionate applications.

How to check: Go through the refusal documents IRCC sent to you or to your representative, including those in your IRCC account. Look for a note written by the officer explaining why the application was refused, separate from the standard refusal letter.

A decision note gives the final officer's reasons. A records request can also return the case history, earlier notes and documents on your file, subject to what IRCC withholds.

Thinking of Federal Court review? IRCC says to state in your application that you have not received the reasons for refusal, even if you received a decision note.

Source: IRCC, “Officer decision notes” (opens in a new tab), checked 23 September 2026.

The escalation ladder, in order

Step 1, Free: Check it is genuinely late
IRCC's processing-times tool is the figure that matters, and it changes often. A file inside the posted estimate is queued, not stuck. Confirm you are outside it before spending money on anything.
Step 2, Free: Send a case-specific enquiry
IRCC's web form is the official channel for a question about a specific file. Ask one specific question and give your application number, so the reply can answer it rather than restate the processing time.
Step 3, Free: Ask a Canadian MP's office
Only if you have a sponsor, spouse or family member in Canada who can approach their own MP: constituency offices act for people in their riding. Their staff cannot change a decision, but they can ask IRCC a question for you.
Step 4, Free yourself: Request your own file
Under the Privacy Act, free, from anywhere. Your GCMS notes can show what has been recorded, when the file last moved, and whether anyone is waiting on something from you, subject to what IRCC withholds. If you would rather not do it yourself, we can make a records request for you.
Step 5, Lawyer needed: Legal remedies
Where a delay is genuinely unreasonable, the Federal Court can be asked to order IRCC to decide (mandamus). That is work for a Canadian immigration lawyer, not for us: we are not a law firm, and our licence is a Punjab (India) licence, not a Canadian one.

IRCC’s case-specific enquiry web form (opens in a new tab) is free. More on each step: when an application goes quiet.

Questions about Study permit delays

Why has my Study permit application gone quiet?
Study permit files are time-critical because the intake date is fixed, but the file itself moves through the same checks as any other application. A file can sit because a document was requested and never answered, because medicals are outstanding, or because the provincial attestation letter requirement was not satisfied. Applicants frequently do not realise a request was sent, particularly where an agent's email was used on the application.
What will my GCMS notes show on my Study permit file if it has not been decided?
For an application still in process, the notes show what has been recorded so far: whether eligibility was assessed and what the officer recorded about the study plan; whether financial documents were accepted or queried; medical and biometric status; whether a provincial or territorial attestation letter was received where required; any request for documents, and whether a reply was recorded; which office holds the file. Your GCMS notes are a snapshot of what was recorded on your file at the time IRCC processed your request — not a live tracker. They will not give you a decision date. What they can show, subject to what IRCC withholds, is which stage your file reached, which checks are recorded as outstanding, and whether anything was asked of you that you never answered.
Does requesting my notes slow down or annoy IRCC?
No. A request for your own records is handled by IRCC's access to information and privacy (ATIP) unit, which is separate from the officers deciding your application. Requesting your own file is a legal right and it does not affect processing of the application itself.
Is it really free, and can I do it from outside Canada?
Yes to both. Under the Privacy Act there is no fee to request your own personal information, and since July 2022 any person anywhere in the world can file directly, in their own name, with no representative in Canada required.
Will the notes tell me when I will get a decision?
No, and anyone promising that is not telling you the truth. The notes will not contain a decision date. They can show which stage your file reached, which checks are recorded as outstanding, and whether IRCC asked you for something you never answered, which is often the real reason a file has stopped moving.
What should I do before assuming my file is stuck?
Check the published processing time for study permits from your country; Confirm biometrics were given and recorded — this is a common silent stall; Check the email on the application; if an agent applied for you, ask them for every message received; Confirm the attestation letter requirement, where it applies to you, was met.

See what your file says

Your Study permit file has a written record. We can make a records request for you, and read the notes with you when they come back. You can also request it yourself, free, under the Privacy Act.
Have us request it for you Do it yourself or let us do it?

Nothing is ordered until you pay the link we send. We never add a government fee.